1. Which tasks require you to obtain general Help?
Choose more than one option.
Finding out how to change the location preferences
Finding out more about dial-up settings (This was a correct option)
Searching for information about remote settings (This was a correct option)
Wanting to know how to create a signature
2. Which features belong to the general Help feature?
Choose more than one option.
Indexed (This was a correct option)
Searchable (This was a correct option)
Situation-relevant
Opens to default pages (This was a correct option)
3. You've been introduced to Lotus Notes, and you've decided to look into the Help to find out about it in general terms without looking for specific information. Which Help feature would you use?
Choose an option.
Contents (This was a correct option)
Index
Search
4. Which tasks would require you to obtain context-sensitive Help?
Choose more than one option.
Adding contacts to the Address Book (This was a correct option)
Discovering all about Instant Messaging
Finding information about hotspots
Moving documents to a new folder (This was a correct option)
