Choose an option.
An address book for storing both employee and external contacts
An address book for storing external names and e-mail addresses An address book for storing groups of external contacts
An organizational address book containing the names of all employees
2. Which of the following are true statements about creating contacts in the Personal Address Book?
Choose more than one option.
It is good practice to add the names of your direct colleagues even though they are in the company address book
You can add family details to a contact
You can add more than one e-mail address for a contact
You must add an e-mail address for each contact 3. Let's say you will be working with an internal team and a group of clients on a specific project. Which of the following can you set up to make it easy to contact these people?
Choose an option.
A draft e-mail containing all relevant addresses, which can be used to copy and paste as necessary
An individual contact containing the addresses of all the clients
One group containing all people
Two groups - one for external people, the other for internal people
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